Privacy Policy

At qorzeni, we respect your privacy and are committed to handling personal information responsibly. This Privacy Policy explains how Shenyang Zhongdao Jinghui Trading Co., Ltd., the company operating qorzeni, collects, uses, shares, and protects information when you browse our website, place an order, or communicate with our team.

In this policy, “qorzeni,” “we,” “us,” and “our” refer to Shenyang Zhongdao Jinghui Trading Co., Ltd., the company responsible for operating our online store.

By accessing or using our website, you acknowledge the practices described in this policy, subject to any consent requirements and rights provided by applicable privacy laws.

1. Personal Information We Collect

The information we collect depends on how you use our website and interact with our services.

Information You Provide

When placing an order, contacting customer support, subscribing to updates, participating in promotions, or using other store features, you may provide information such as:

  • Your name and contact details;

  • Email address and telephone number;

  • Billing and payment-related information;

  • Shipping and delivery address;

  • Order history and transaction details;

  • Messages sent to our customer support team;

  • Preferences or other information you voluntarily submit.

Payments may be processed through third-party payment providers or ecommerce service partners. We generally do not store complete payment card details unless this is expressly stated in the applicable payment process.

Information About Other Recipients

If you purchase a product for another person or arrange delivery to a different recipient, we may receive that person's name, contact information, or delivery address.

Please ensure that you are permitted to provide another person's information to us where permission is required by applicable law.

Information Collected Through Website Use

When you visit qorzeni.com, certain technical information may be collected automatically through cookies, analytics tools, server logs, and similar technologies.

This information may include:

  • IP address;

  • Browser type and version;

  • Device details and operating system;

  • Pages viewed and browsing activity;

  • Interactions with website features;

  • Referral sources;

  • Cookie identifiers and related technical information.

We use this information where appropriate to operate our website, understand visitor activity, improve functionality, assess performance, and identify suspicious or unauthorized behavior.

2. Cookies and Related Technologies

Our website may use cookies, pixels, log files, and comparable technologies to support website functionality and improve the shopping experience.

These technologies may help us:

  • Keep products in your shopping cart;

  • Remember preferences and settings;

  • Support checkout and transaction processing;

  • Understand website performance;

  • Analyze how visitors interact with our store;

  • Measure advertising and promotional activities;

  • Maintain website security.

You may be able to manage cookies through your browser settings or the cookie preference tools available on our website.

Disabling certain cookies may affect the operation of some website features. Where consent is required for particular cookies or tracking technologies, we will handle them in accordance with applicable requirements and your preferences.

3. How We Use Your Information

We may process personal information for purposes including:

  • Receiving, confirming, and fulfilling orders;

  • Providing order confirmations and transaction notifications;

  • Arranging shipping and delivery;

  • Processing payments, cancellations, returns, and refunds;

  • Responding to customer questions and service requests;

  • Maintaining order and accounting records;

  • Operating, maintaining, and improving our website;

  • Detecting and preventing fraud or unauthorized transactions;

  • Protecting our website, customers, and business operations;

  • Evaluating website usage and customer interactions;

  • Sending marketing communications where permitted and consistent with your preferences;

  • Meeting applicable legal, regulatory, tax, and recordkeeping obligations.

We may also use information for purposes reasonably connected to the reason it was collected, where permitted by applicable law.

4. When We Share Personal Information

We may share personal information with third parties when necessary to provide our services, manage purchases, operate our website, or comply with legal obligations.

Depending on the circumstances, these parties may include:

  • Payment processors and payment service providers;

  • Ecommerce platforms and technology providers;

  • Shipping companies and delivery carriers;

  • Warehousing and order fulfillment partners;

  • Customer service providers;

  • Website hosting and infrastructure providers;

  • Analytics and performance measurement providers;

  • Advertising and marketing partners;

  • Fraud prevention and information security providers;

  • Government agencies, regulators, or other parties where disclosure is required or permitted by law.

Where appropriate, we expect service providers to handle personal information for authorized purposes and in accordance with applicable contractual and legal obligations.

Information may also be transferred in connection with a merger, acquisition, corporate restructuring, sale of business assets, or similar transaction, subject to applicable privacy requirements.

5. Third-Party Platforms and Services

Our online store may rely on external platforms and service providers for payment processing, website operations, analytics, advertising, and other business functions.

These providers may collect or process information through their own systems and technologies, subject to their respective privacy policies and practices.

We encourage you to review the privacy information provided by relevant third parties to understand how they process personal data.

This Privacy Policy covers qorzeni's own privacy practices and does not govern the independent data handling practices of third-party websites or services.

6. How Long We Keep Information

We retain personal information for the period reasonably necessary to fulfill the purposes described in this policy, provide our services, maintain appropriate business records, and meet applicable legal requirements.

Retention periods may depend on:

  • Order and transaction records;

  • Customer service and after-sales needs;

  • Accounting and tax requirements;

  • Fraud prevention and security considerations;

  • Disputes and claims;

  • Legal or regulatory obligations;

  • Other legitimate business requirements.

When information is no longer needed, we may delete it, anonymize it, or otherwise handle it in accordance with applicable law and our data retention practices.

7. Your Privacy Rights

Depending on your location and the laws that apply to you, you may have rights regarding your personal information.

These rights may include the ability to:

  • Request access to personal information we hold about you;

  • Ask us to correct inaccurate or incomplete information;

  • Request deletion of certain information;

  • Obtain details about how your information is processed;

  • Request a copy of certain personal information;

  • Request restrictions on certain processing activities;

  • Withdraw consent where processing relies on consent.

The availability and scope of these rights vary according to applicable law, and certain exceptions may apply.

To submit a privacy-related request, please contact us:

Email: service@qorzeni.com

We may ask you to verify your identity before processing a request to protect your information and prevent unauthorized disclosure.

8. Marketing Emails and Communications

Where permitted by law, we may send emails about products, promotions, offers, and store updates.

If you no longer wish to receive promotional emails, you may unsubscribe using the instructions included in the message or contact us directly:

Email: service@qorzeni.com

Opting out of marketing communications does not necessarily stop essential service messages, such as order confirmations, payment notifications, shipping updates, or responses to customer service requests.

We will handle marketing preferences in accordance with applicable requirements.

9. Information Security

We use reasonable technical, administrative, and organizational measures designed to protect personal information against unauthorized access, alteration, loss, misuse, or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure. We therefore cannot promise absolute security.

You can also help protect your information by keeping account credentials confidential, choosing secure passwords, and avoiding the disclosure of sensitive authentication details.

10. Children's Privacy

Our website is intended for a general audience and is not specifically directed toward children under 13, or any higher minimum age required by applicable law.

We do not knowingly collect children's personal information in violation of applicable privacy requirements.

If you believe a child has provided personal information to us without appropriate authorization, please contact:

Email: service@qorzeni.com

We will review the matter and take appropriate action as required by applicable law.

11. International Processing of Information

qorzeni is owned and operated by Shenyang Zhongdao Jinghui Trading Co., Ltd., based in China.

Some of our service providers, including payment processors, shipping partners, hosting providers, and technology companies, may operate in other countries or regions.

Consequently, personal information may be transferred to, stored in, or processed outside your country of residence. The privacy protections available in those locations may differ from those in your home jurisdiction.

Where required, we will handle international transfers in accordance with applicable data protection laws and relevant safeguards.

12. Links to External Websites

Our website may contain links to external websites, platforms, or services for your convenience.

These third-party services operate independently and may have their own privacy policies and information handling practices.

We encourage you to review the applicable privacy notices before providing information to external websites. qorzeni is not responsible for the independent privacy or security practices of third-party services.

13. Updates to This Privacy Policy

We may amend this Privacy Policy when necessary to reflect changes in our business operations, website features, technology, or applicable legal requirements.

Updated terms will be published on this page. Where required by law, we will provide additional notice or obtain the necessary consent before implementing relevant changes.

We recommend reviewing this page periodically to remain informed about how we handle personal information.

14. Contact Us

If you have questions about this Privacy Policy, our information handling practices, or your privacy rights, please contact us using the details below.

Brand Name:
qorzeni

Legal Company Name:
Shenyang Zhongdao Jinghui Trading Co., Ltd.

Official Website:
https://qorzeni.com

Registered Business Address:
No. 45-19, Puhe Road, Entrance 1, Shenbei New District, Shenyang, Liaoning, China

Customer Support Email:
service@qorzeni.com

Business Phone:
+86 24 2250 3777

qorzeni is owned and operated by Shenyang Zhongdao Jinghui Trading Co., Ltd., which manages the operation of our online store and coordinates customer support for purchases made through our website.

Thank you for choosing qorzeni. We value your privacy and strive to provide a transparent, reliable, and convenient shopping experience.